UX Expert Review

What is a UX Review?

A UX review is an evaluation of the design of your online marketplace by a user experience expert (Fiona Burns) against a set of established usability principles.

The ultimate goal of the UX review is to identify a series of usability problems and offer actionable recommendations on how those can be tackled.

Once the review of your marketplace is complete, you will receive a comprehensive report and accompanying video walkthrough.

Benefits of a UX Review

Better Conversion

A marketplace that successfully addresses the needs of its intended users is always a step closer to success.

Enhanced Usability

Identifying usability issues as well as areas for improvement can ultimately lead to higher user satisfaction.

Elimination of Issues

Addressing any issues and bottlenecks enables you to improve your marketplace.

Actionable Insights

Actionable recommendations to improve the user experience are in line with the best industry practices.

Competitive Advantage

Create more intuitive and enjoyable products that stand out in the market and gain a competitive edge.

Cost Savings

Catching and resolving usability issues can save you a ton of money, time, and resources.

Usability issues I focus on

Accessibility

Ensuring that the marketplace is accessible to users of all abilities, including those with disabilities.

Consistent design

Checking for consistency in design elements such as fonts, spacing, and styling throughout the marketplace.

Use of colour

Assessing the use of colour to ensure it enhances the user experience and making sure it aligns with branding

Page structure

Evaluating the organisation and layout of pages within the marketplace to optimise navigation and usability.

Visual hierarchy

Examining the visual arrangement of elements to guide users' attention and prioritise important information.

Error prevention

Identifying areas where potential errors or user mistakes could occur and suggesting ways to prevent them.

FAQs

Which areas of my marketplace website will the UX design review cover?

I will mostly focus on the following areas of your marketplace:

Homepage
User onboarding
Search/browse listings
Create a listing
Site navigation
Forms

When is the best time to do a UX design review?

UX Expert review can be useful at any stage in the journey to building and growing a successful marketplace. However, I highly recommend conducting one at the following points:

Pre-development: Doing a comprehensive UX review before going into full development mode can help you create a well thought out, user experience.
During the development: Conducting UX expert reviews mid-development is another great way to make sure that the product development is on track and adheres to widely accepted UX principles. This can help you quickly iterate and minimise the need for major redesigns later down the line.
Post-launch: Reviewing the design of your marketplace after its initial launch is often skipped but it can really help delve into the real-world usage of your product and turn those insights into product improvements. It can also help you stay on top of the ever-changing user needs.
Before a redesign: If you are planning to redesign your marketplace, conducting a UX review should be your top priority. It can help you pinpoint which areas work and which don’t, providing actionable insights on which elements you would need to focus on during the product redesign.

How long will the UX design review take to complete

Please allow 5 working days from submitting your order to receiving your finalised UX report.

What do you need from me to get started?

I just need the URL and access to your marketplace.

UX Design Review